Retail POS and omnichannel

Unify online and retail with Shopify POS

Brands with physical retail need unified commerce. Shopify POS connects in-store sales with your online store for shared inventory, customer data and order management.

Omnichannel capabilities

Unified inventory. Real-time inventory visibility across online and all retail locations.

Click-and-collect. Buy online, pick up in store (BOPIS) with location availability and pickup notifications.

Shared customers. Customer profiles with purchase history across all channels.

Ship from store. Use retail inventory for online order fulfillment.

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Frequently Asked Questions

Does Shopify POS work for multi-location retail?

Yes, Shopify POS supports multiple retail locations with location-specific inventory tracking, staff permissions and reporting. We configure multi-location setups with proper inventory allocation and routing rules.

Can customers buy online and pick up in store with Shopify?

Yes, Shopify supports buy online pickup in store (BOPIS), local delivery and ship-from-store. We configure these fulfillment options and integrate them with your store operations and customer communications.

How does inventory sync between online and retail on Shopify?

Shopify maintains unified inventory across online and POS channels. When a sale happens in-store or online, inventory updates in real time. We configure inventory locations, buffer stock rules and integration with ERP or warehouse systems.

Can we use our existing hardware with Shopify POS?

Shopify POS works with a range of hardware including card readers, receipt printers and barcode scanners. We advise on compatible hardware and help with setup, but existing hardware may need to be replaced if not Shopify-compatible.

How do customer profiles work across online and in-store?

Shopify maintains unified customer profiles across channels. Purchase history, loyalty points and preferences are visible whether the customer shops online or in-store. We configure customer capture workflows and integrate with CRM where needed.