NetSuite Shopify integration

Connect Oracle NetSuite with Shopify for seamless order and inventory management

NetSuite is the ERP of choice for many scaling ecommerce brands. It handles finance, inventory, fulfillment and operations. Shopify handles the customer-facing storefront. Starcodia connects the two so data flows between systems without manual work, giving you a single source of truth for orders, inventory and customers.

Why NetSuite and Shopify integration matters

As order volume grows, running Shopify and NetSuite as separate systems creates operational drag:

Orders placed on Shopify need to reach NetSuite for fulfillment, invoicing and revenue recognition. Manual export and import takes time, introduces errors, and creates delays between when a customer places an order and when it ships.

Inventory levels in NetSuite and Shopify drift apart. Products show as available online when they are already allocated or out of stock in the warehouse. Overselling leads to cancellations and unhappy customers.

Customer records exist in both systems with no synchronization. Your customer service team cannot see web orders in NetSuite. Your marketing team cannot build segments based on ERP purchase history or customer lifetime value.

Financial reporting requires reconciliation. Matching Shopify payouts to NetSuite revenue takes manual effort that grows with transaction volume. Month-end close becomes a bottleneck.

A well-designed integration solves these problems by keeping data synchronized while maintaining clear ownership: NetSuite as the system of record for operations and finance, Shopify as the system of record for the storefront.

What a NetSuite Shopify integration includes

Starcodia designs NetSuite integrations based on your specific business requirements. Common data flows include:

Products and inventory. Products are mastered in NetSuite, with item records, pricing and inventory quantities syncing to Shopify. Inventory updates flow near real-time so Shopify shows accurate availability. Multi-location inventory can be mapped to Shopify locations or aggregated as a single quantity.

Pricing. Standard pricing syncs from NetSuite to Shopify product records. For B2B wholesale on Shopify Plus, customer-specific price lists from NetSuite can sync to Shopify so wholesale buyers see their negotiated pricing.

Orders. Shopify orders flow into NetSuite as sales orders, with line items, shipping charges, taxes, discounts and customer data mapped correctly. Orders are immediately visible in NetSuite for fulfillment, without re-keying.

Fulfillment. When orders are fulfilled in NetSuite or your WMS, shipment and tracking information syncs back to Shopify. Customers receive accurate shipping notifications.

Refunds and returns. Refunds processed in Shopify create corresponding credit memos in NetSuite. Return merchandise authorizations can be managed in NetSuite with status syncing back to Shopify.

Customers. Customer records can sync bidirectionally, with new Shopify customers created in NetSuite and updates flowing in either direction based on your preferences.

How Starcodia implements NetSuite integration

There are several approaches to connecting NetSuite and Shopify. Starcodia evaluates your requirements and recommends the approach that fits:

Integration platforms (iPaaS). Platforms like Celigo and Pipe17 provide pre-built connectors and data mapping interfaces that accelerate implementation. They handle common scenarios well and provide visibility into data flows. For most brands, an iPaaS approach balances speed, flexibility and ongoing maintainability.

Specialist connectors. Dedicated NetSuite-Shopify connectors from vendors like Folio3 or SKULabs focus specifically on this integration pattern. They may provide deeper functionality for specific use cases like multi-warehouse fulfillment.

Custom integration. For complex requirements, including heavy NetSuite customization, non-standard workflows, or specific performance needs, Starcodia builds custom integrations using the NetSuite SuiteScript/SuiteTalk APIs and Shopify APIs. This provides maximum control but requires more development.

NetSuite integration often runs alongside Shopify migration projects or as part of broader integration programs that include other systems.

NetSuite integration scenarios

NetSuite integrations vary based on your business model and existing NetSuite configuration. Here are patterns Starcodia has delivered:

DTC brand scaling operations. A beauty brand implemented NetSuite as their order volume outgrew QuickBooks. Starcodia integrated Shopify with NetSuite for orders, inventory and customer sync, giving the operations team visibility into all orders in one place and eliminating manual data entry.

Multi-channel retailer. A retailer sells through Shopify, Amazon, and wholesale channels, all managed in NetSuite. Starcodia implemented integration that routes orders from each channel into NetSuite, with inventory allocation across channels managed centrally.

International brand with multiple subsidiaries. A brand operates separate NetSuite subsidiaries for US, UK and EU. Each subsidiary has its own Shopify store. Starcodia integrated each store with the corresponding subsidiary, with proper currency handling and inter-company transactions where products ship cross-border.

Results from NetSuite integrations

Starcodia has integrated NetSuite with Shopify for brands in fashion, beauty, consumer goods and B2B.

In the apparel company NetSuite integration case study, a fashion brand connected their Shopify Plus store to NetSuite for unified order management. The integration reduced order processing time, improved inventory accuracy across channels, and gave finance clean data for month-end close.

For related integrations with other ERP platforms, see Business Central Shopify integration and SAP Business One Shopify integration.

Speak with Starcodia about NetSuite integration

If you use Oracle NetSuite and want to integrate with Shopify, Starcodia can assess your requirements, recommend an integration approach, and implement a solution that keeps your systems synchronized.

Share your current NetSuite setup, any customizations, Shopify configuration, and the data flows you need, and the team will outline a practical approach.

Discuss NetSuite integration

Frequently Asked Questions

Core data flows include products, inventory, pricing and customers from NetSuite to Shopify, and orders, payments and refunds from Shopify to NetSuite. We configure the specific flows based on your requirements and which system is the master for each data type.
We work with established connectors including Celigo, Pipe17 and Folio3, as well as custom integrations using the NetSuite and Shopify APIs. Connector selection depends on your requirements for data mapping, volume, multi-store support and budget.
Yes, we integrate NetSuite with multiple Shopify stores or Shopify Markets configurations. This includes mapping different NetSuite subsidiaries to different stores where brands operate separate entities by region.
Refunds initiated in Shopify are synced to NetSuite as credit memos or refund transactions. We configure the flow based on how you manage returns in NetSuite and whether you process refunds against open invoices or as separate transactions.
Most NetSuite integrations take eight to sixteen weeks depending on complexity, number of data flows, NetSuite customizations and testing requirements. We provide a detailed timeline after discovery.