UX audits for Shopify

Find what is costing you conversions

Most stores have conversion leaks hiding in plain sight: an unclear value proposition, a confusing collection filter, a product page that does not answer the buying question, a checkout that asks for too much. A UX audit finds them systematically and, crucially, ranks them, so effort goes where it moves revenue. Starcodia audits Shopify stores with evidence, not opinion.

What the audit reviews

We walk the whole journey the way your customer does, and interrogate each step:

  • Landing and navigation — is the value proposition clear, can visitors find what they came for?
  • Collection pages — filtering, sorting and merchandising that help rather than overwhelm.
  • Product pages — imagery, information, social proof and the path to add-to-cart.
  • Cart and checkout — friction, unexpected costs, form length and trust signals.
  • Mobile — where most traffic is and most friction hides.

Heuristics plus real data

An audit built on opinion is just taste. We pair expert heuristic review with your analytics, session replay and, where useful, heatmaps, so every finding is grounded in how customers actually behave. Where analytics shows a step bleeding users, the audit explains why and what to change. This is what separates a credible audit from a list of personal preferences.

Prioritized by impact, not volume

Finding problems is easy; knowing which to fix first is the value. We rate each issue by expected impact against implementation effort, weighted by where the traffic and drop-off actually are, and deliver a sequenced roadmap. A steep exit on a high-traffic checkout step outranks a cosmetic tweak on a page nobody visits.

What you get, and what happens next

You receive a findings report with supporting evidence, each issue scored by impact and effort, and a prioritized roadmap. From there, changes can be implemented directly or run through an A/B testing program to validate impact, with Core Web Vitals handled where speed is a factor. It all sits within Starcodia's CRO and performance approach: research, test, implement, iterate.

Request a UX audit

Share your store URL and known conversion metrics, and we will scope a UX audit and outline the likely priority areas.

Request a UX audit

Frequently Asked Questions

It reviews the full journey, landing, navigation, collection and product pages, cart and checkout, through both expert heuristics and your own data. We assess clarity of value proposition, findability, product-page persuasion, form and checkout friction, mobile experience and trust signals, and back every finding with evidence rather than opinion.
An audit identifies and prioritizes what is likely wrong and worth changing; A/B testing validates whether a specific change actually improves conversion. The audit produces the hypotheses; testing proves them. Audits come first, because they tell you what is worth testing rather than guessing.
We prioritize by expected impact against implementation effort, informed by where analytics shows the biggest drop-off. A high-traffic step with a steep exit rate and an easy fix ranks above a cosmetic change on a low-traffic page. The output is a sequenced roadmap, not an undifferentiated list.
A findings report with evidence (screens, analytics, session-replay clips), each issue rated by impact and effort, and a prioritized roadmap of recommended changes, ready to implement directly or feed into an A/B testing program.
Both, deliberately. Heuristic review brings expert pattern-recognition, and analytics plus session replay and, where useful, heatmaps ground it in how your actual customers behave. Combining the two avoids audits that are just personal preference.